Terms of service


Terms of service

General terms and conditions


This website is operated by LIV+LINN. Throughout the site, the terms "we", "us" and "our" refer to LIV+LINN. LIV+LINN offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing anything from us, you are participating in our "Service" and agree to be bound by the following terms and conditions ("Terms and Conditions", "Delivery Terms", "Refund Policy", "Privacy Policy", Cookie Policy"), including the additional terms and conditions and policies referenced herein and/or available via hyperlink. These terms and conditions apply to all users of the Site, including but not limited to users who are browsers, vendors, customers, merchants and/or content contributors.

Please read these terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms and conditions. If you do not agree to all the terms of this agreement, you may not access the website or use our services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools added to the current store are also subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website following the posting of any changes will constitute your acceptance of those changes.

Our store is hosted on Shopify Inc. they provide us with the online e-commerce platform that allows us to sell our products and services to you.

LIV+LINN Terms and Conditions


All orders through our online shop are subject to the following terms and conditions. Our online shop is exclusively aimed at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are primarily non-commercial or their independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts within the framework of his commercial or independent professional activity.

The present general terms and conditions for the website , together with the terms and conditions expressly referred to (such as the "Delivery Terms", "Refund Policy", "Privacy Policy", and "Cookie Policy") provide you with information about LIV+LINN and about the way and conditions under which you can use the website. Please take the time to read these documents as these provisions may be of interest to you.

By using the website you expressly agree to these terms and conditions. If you do not agree, you are requested not to continue using the website.

Contractor, conclusion of contract, possibilities for correction:

The purchase contract is concluded with Liv+Linn Brands B.V..

By placing the products in the online shop we are making a binding offer to conclude a contract for these items. You can first place our products in the shopping cart without obligation and correct your data at any time before sending a binding order, using the included correction tools that are explained during the ordering process. The contract is concluded when you include the offer for the goods in the shopping cart and click on the order button. Immediately after submitting the order, you will receive another confirmation by email.

Purpose and content of the Website

The Website provides information about offers from LIV+LINN. It also provides information about LIV+LINN as a company. In addition, the Website may also contain information of all kinds.

LIV+LINN reserves the right to adapt, change or supplement the content of the Website without prior notice or notification.

Your use of the Website

The User agrees to use the website only for personal, non-commercial purposes in accordance with all laws applicable to the User.

By signing an agreement, an order form or by placing an order online, the User (also called the customer) declares to be aware of the "Terms of Delivery" and the "Refund Policy". The User expressly acknowledges that the provisions of the "Delivery Terms" and the "Refund Policy" of LIV+LINN. take precedence over the provisions of the User. Deviation from these is only possible if explicitly included in an agreement between the user and LIV+LINN.

Prices and payment method

The prices communicated by LIV+LINN on the website and via other channels are always inclusive of VAT and exclusive of transport costs. Transport costs and all other costs, taxes and charges arising from the sale are the sole responsibility of the customer. The various discounts cannot be combined with promotions, unless expressly stated. In the event of incorrect pricing, LIV+LINN is not obliged to deliver at these rates.

Each promotion applies per customer, whereby promotions cannot be combined. In case of misuse by the customer of promotions, for example by deliberately creating multiple accounts, LIV+LINN may decide not to use the promotions.

We offer the following payment options:


Customers in Belgium and Germany can pay with Bancontact via Mollie.

Credit card

When placing your order, you provide your credit card details. After your identification as a legitimate cardholder, the payment transaction will be performed automatically and your card will be charged.


During the ordering process, you will be redirected to the website of the online provider PayPal. To pay the invoice amount via PayPal, you must be registered there or first register, authenticate yourself with your access data and confirm the payment instruction to us. After placing the order in the store, we ask PayPal to initiate the payment transaction. The payment transaction will be automatically executed by PayPal immediately thereafter. You will receive further instructions during the ordering process.


Dutch customers can pay with iDeal via Mollie.

Dispute resolution

These Terms and Conditions and all separate agreements whereby we provide you services, are governed by and construed in accordance with Dutch law.


LIV+LINN reserves the right to change these Terms of Service at any time. It is your responsibility to review the Terms of Service applicable at the time of your visit to the website. These Terms of Service were last amended and revised on 01/03/2022.

New information on the Website is automatically subject to these Terms of Service.


This Website makes use of "cookies. A cookie is a small file that is sent by the website operator to the website visitor's hard drive and stored there. Cookies are used to help the website analyze how users use the site. The information generated by the cookie about your use of the website can be transferred to Crimibox's servers or those of a third party. We use this information to keep track of how you use the website, to compile reports on website activity and to offer other services related to website activity and internet usage.

Choices for personal data

We offer all visitors the opportunity to view, change or delete any personal information currently provided to us.
If you would like to have your personal information changed or deleted, please contact us at hallo@livlinn.com.