General Terms and Conditions - LIV+LINN


General Terms and Conditions

All offers, orders and agreements concluded between the Ordering Party and LIV+LINN BRANDING B.V. ("LIV+LINN") shall be governed exclusively by these General Terms and Conditions.

The Ordering Party may only rely on deviating and/or additional conditions if and as far as these have been expressly accepted by LIV+LINN.

The Ordering Party with whom a contract has been concluded on the basis of these conditions accepts the applicability of these conditions to subsequent contracts between it and LIV+LINN.

Realization of Agreement

A purchase agreement is concluded between LIV+LINN and the Ordering Party when the Ordering Party accepts an offer made by LIV+LINN by fully and correctly filling out the form made available by LIV+LINN.


    LIV+LINN reserves the right to change the prices of its products offered in service during the term of the service, whereby LIV+LINN shall inform the Orderer no later than 14 days in advance and the Orderer shall have the possibility to cancel the service within 10 days without any compensation for undelivered products.

    Promotional codes and gift cards have the validity period stated by LIV+LINN when issued.

    Actions and offers are valid while supplies last.


    For payment, the Orderer may only use the payment options offered by LIV+LINN.

    When using a payment link sent to the Ordering Party by LIV+LINN for direct debit, the Ordering Party authorizes LIV+LINN to also collect future payments from the respective account number.

    Payment shall be made no later than 14 days after a purchase agreement has been concluded. Periodic payments shall be made prior to each service period.

    In the event of late payment, for example due to reversal of the amounts debited or insufficient funds in the account concerned, a fee of EUR 2.50 will be charged.

    If payment is not made within the period specified in the first reminder, LIV+LINN shall be entitled to unilaterally terminate the service with immediate effect, without prejudice to the right to damages and the right to collect arrears and to recover the associated collection costs from the Ordering Party.

    The products shall remain the property of LIV+LINN until the Orderer has paid for the products.

    Payment reminders are sent by LIV+LINN exclusively electronically.

    Delivery, delivery time and execution

    LIV+LINN Repeat delivery shall be made at LIV+LINN's expense to the address specified in the order.

    The Orderer (i.e., the person to whom the shipment is sent) will be the declarant and importer in the country for which the shipment is intended.

    Orders will be shipped within one to three business days of ordering. LIV+LINN does not offer the option of pickup.

    Orderer is responsible for keeping contact information up to date including delivery address. If an order does not arrive because the contact information has not been entered correctly, LIV+LINN will reship the order within three to five days of returning the order and receiving the correct address and charge the shipping costs.

    In order to receive products from LIV+LINN, the orderer's mailbox has the following dimensions: at least 26.5 cm long and 3.2 cm high.

    Data protection

    The personal data provided by the Orderer to LIV+LINN will be used exclusively to execute the order, in accordance with the requirements of the Data Protection Act. For more information, see our Privacy Policy.

    Warranty and liability

    LIV+LINN only guarantees that the products supplied by it are suitable for the purpose for which they are intended on the basis of the information provided by LIV+LINN and guarantees that the products meet any legal requirements and other government regulations applicable to that purpose.

    LIV+LINN guarantees that its products and services are produced respectively delivered with respect for man and environment, without the use of child labor.


    LIV+LINN reserves the right to change these terms and conditions at any time. It is recommended to consult these terms and conditions regularly.


    If the Ordering Party does not comply with its obligations under this agreement, LIV+LINN has the choice to: a. give the Ordering Party the opportunity to comply with its obligations within a period of time set by LIV+LINN; b. dissolve the agreement in whole or in part without prior warning; LIV+LINN reserves at all times the right, in addition to dissolution of the agreement, to claim full compensation for all damages and costs from the Ordering Party.

    Disputes and applicable law

    All obligations between LIV+LINN and the Ordering Party shall be governed by Dutch law.

    The Amsterdam District Court is exclusively competent to take cognizance of any disputes between LIV+LINN and the Ordering Party, resulting from or otherwise related to the contract.